1816-1 Client Services Analyst I Internet & Ecommerce - Louisville, KY at Geebo

1816-1 Client Services Analyst I

Company Name:
CCSI INC
Id : 53823
Date Created : 7/1/2014 6:14:15 AM
Location/City : KY - Louisville
Area Code : 502
Job Type : Contract
Recruiter Name : Sarah Latiolais
Recruiter Email :
1816-1 Client Services Analyst I
Location: Louisville, KY
Length: 6 Months
If interested, please send resumes to
Description:
A Client Services Analyst - provides support to Human Resources and client contacts by serving as a subject matter expert and as a technical systems resource for the employee populations of their assigned clients through the daily administration of processes, case management and project work. To fulfill this role, the
Analyst will:
Perform standard and complex pension benefit calculations
Manage administrative and case management issues as well as data processing activities on a daily basis
Monitor project schedules to ensure timelines and deliverables are met; notify project manager or client if timelines are in jeopardy
Test and analyze system configuration against requirement documents during implementation and administration
Meet with project managers and clients to define project scope and objectives, prepare work plans, documenting project's scope and review with client(s)
Qualifications:
BA/BS degree preferred
One to three years experience preferred or equivalent industry experience
Experience in specific domains of HR administration is preferred
Ability to prioritize and manage multiple projects simultaneously
Proficient with Microsoft Access, Excel and Word
Experience with prior software implementation and training desired
Good analytical skills
Ability to work within a team environment
Strong self-starter, fast learner, quality conscious, committed to deadlines
Strong oral and written communication, attention to detail and teamwork skills combined with the ability to work independently with minimal supervision
Additional Skills:
1-3 years of HR or US leave of absence administration experience required
Knowledge of STD, LTD, Federal and State FMLA, and Workers Compensation required
Requires strong communication (written & oral), organization, and customer service skills
Requires strong computer skills in a Windows based environment o including Excel, Outlook, Word, and case tracking databasesEstimated Salary: $20 to $28 per hour based on qualifications.

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