Product Manager
3.
6 Full-time 10 hours ago Full Job Description Humana is rapidly evolving from an insurance company with elements of health to a healthcare company with elements of insurance.
We are embarking on an ambitious journey to implement a new Member Administration Platform and further our evolution towards a customer-centric operating model.
As a member of the Member Administration Platform team, you will help us transform our enrollment process and ensure the highest level of care for our customers.
This team will have a large focus on technology modernization but also a focus on culture and operations - to embrace modern cloud-based technologies and engineering, agile ways of working & Agile methodologies, DevOps, and a culture that is focused on enterprise leadership, our customers and our associates.
Responsibilities The Senior Product Manager Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes.
Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes.
Begins to influence department - s strategy.
Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
Exercises considerable latitude in determining objectives and approaches to assignments.
Responsibilities:
Drives the Product strategy, roadmap and features, along with development of use cases across Humana's different line of business and enterprise systems.
Work closely with business, marketing, sales, operations and legal stakeholders to integrate business processes and policies onto the platform Work closely with engineering team to manage feature backlog and prioritize the work Collaborate with technical, architecture, security and compliance team for overall research and design thinking Excellent ability of assessing value and understanding feasibility for prioritization at multiple altitudes including epic, feature and story roadmaps and backlogs.
Collaborate with various Humana product teams to integrate enrollment information to enable real time enrollment for the members Collaborate with Data and Analytics team and integrate with their investments in high impact conversational, prediction and personalization strategy Have the ability to view the big picture but simultaneously diving deep into the scenarios.
Incredibly curious to understand why things are done in a way but ability to challenge the same to design the future while maintaining the trust.
Solicit and welcome critical feedback.
Make tradeoff decisions based on technical and business insights and experimentations Championing the instrumentation and feed insights back into product development process to drive growth.
Clearly communicate product plan, roadmap, benefits and results as appropriate to a spectrum of audience from stakeholders to Humana executives and employees Required Qualifications Bachelor's Degree Minimum 3 years of Product experience Ability to make data-driven decisions Ability to disagree respectfully and commit for the good of the organization A customer-centric approach to designing, building, experimenting, and iterating products A driver personality - constantly pushing towards clarity and delivery while balancing the need for great collaboration Ability to take ownership of effort and initiative to address something hands-on, persevere when others give up A deep desire to learn and grow Passion towards Humana's mission and the organization's hybrid technology/operations nature Ability to influence and persuade people to make decisions Experience with interacting and presenting to senior level leadership Preferred Qualifications Experience with healthcare and/or insurance products Work at Home Guidance To ensure Home or Hybrid Home/Office associates - ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Scheduled Weekly Hours 40 Not Specified 0.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Full-time 10 hours ago Full Job Description Humana is rapidly evolving from an insurance company with elements of health to a healthcare company with elements of insurance.
We are embarking on an ambitious journey to implement a new Member Administration Platform and further our evolution towards a customer-centric operating model.
As a member of the Member Administration Platform team, you will help us transform our enrollment process and ensure the highest level of care for our customers.
This team will have a large focus on technology modernization but also a focus on culture and operations - to embrace modern cloud-based technologies and engineering, agile ways of working & Agile methodologies, DevOps, and a culture that is focused on enterprise leadership, our customers and our associates.
Responsibilities The Senior Product Manager Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes.
Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes.
Begins to influence department - s strategy.
Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
Exercises considerable latitude in determining objectives and approaches to assignments.
Responsibilities:
Drives the Product strategy, roadmap and features, along with development of use cases across Humana's different line of business and enterprise systems.
Work closely with business, marketing, sales, operations and legal stakeholders to integrate business processes and policies onto the platform Work closely with engineering team to manage feature backlog and prioritize the work Collaborate with technical, architecture, security and compliance team for overall research and design thinking Excellent ability of assessing value and understanding feasibility for prioritization at multiple altitudes including epic, feature and story roadmaps and backlogs.
Collaborate with various Humana product teams to integrate enrollment information to enable real time enrollment for the members Collaborate with Data and Analytics team and integrate with their investments in high impact conversational, prediction and personalization strategy Have the ability to view the big picture but simultaneously diving deep into the scenarios.
Incredibly curious to understand why things are done in a way but ability to challenge the same to design the future while maintaining the trust.
Solicit and welcome critical feedback.
Make tradeoff decisions based on technical and business insights and experimentations Championing the instrumentation and feed insights back into product development process to drive growth.
Clearly communicate product plan, roadmap, benefits and results as appropriate to a spectrum of audience from stakeholders to Humana executives and employees Required Qualifications Bachelor's Degree Minimum 3 years of Product experience Ability to make data-driven decisions Ability to disagree respectfully and commit for the good of the organization A customer-centric approach to designing, building, experimenting, and iterating products A driver personality - constantly pushing towards clarity and delivery while balancing the need for great collaboration Ability to take ownership of effort and initiative to address something hands-on, persevere when others give up A deep desire to learn and grow Passion towards Humana's mission and the organization's hybrid technology/operations nature Ability to influence and persuade people to make decisions Experience with interacting and presenting to senior level leadership Preferred Qualifications Experience with healthcare and/or insurance products Work at Home Guidance To ensure Home or Hybrid Home/Office associates - ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Scheduled Weekly Hours 40 Not Specified 0.
Estimated Salary: $20 to $28 per hour based on qualifications.
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