Financial Intake Specialist - Louisville, KY
SummaryWe are hiring for a Financial Intake Specialist.
nAt LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it:
for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
nWe strive to offer benefits that reward the whole you! nn employee wellness programs n flexibility for true work-life balancen holidays & paid time offn continuing education & career growth opportunities n company-wide support & resources to help you achieve your goalsnnTake your career to a new level of caring.
Apply today!Responsibilitiesn Verifies insurance eligibility and benefits of prospects/ referrals and determines LHC rate requirements as it relates to in or out of network coverage on a daily basis in an accurate and timely manner.
n Communicates patient benefits in a timely manner using the appropriate legacy system and associated software application as found in patient notes, tasks, workflow, email and or phone calls with our agencies.
n Documents and forwards patient deductible, out-of-pocket expense, life time maximum, home health or hospice days, and patient responsibility to agency in an accurate and timely manner.
n Reviews and replies to branch location's urgent requests in a timely and accurate manner.
n Initiates one time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures in a timely manner.
n Obtains all authorization as needed from payer for services ordered/requested in a timely manner.
n Documents specific details related to the authorization including effective and end dates using the appropriate legacy system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email.
n Serves as a liaison between the branch location and the payer on a regular basis.
n Coordinates and communicates with the branch location regarding any changes or updates from the payer in a timely manner.
n Manages work assignment to ensure all tasks and coordination notes are completed in a timely manner.
n Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner.
n Problem solves independently before referring issues to the Supervisor/Manager for resolution.
n Performs eligibility and or similar, comparable, or related duties as may be required or assigned.
nEducation and ExperienceFormal Educationnn High School Diploma or equivalentnnExperiencenn 1 yearn Insurance verification and authorization experience required.
n Revenue cycle experience desired.
nnSkill Requirementsnn Excellent oral and written communication skills.
n Excellent organizational and analytical skills.
n Independent thinker.
nnSkills Desirednn Basic PC skills including PC based applications (MS Word, Excel).
n Mathematical aptitude.
n Detail orientednCompany Overview LHC Group Inc Home Office a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide.
From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home.
Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home.
More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose:
It's all about helping people.
Equal Opportunity Employer - vets, disability.
Recommended Skills Analytical Communication Hospice Mathematics Microsoft Excel Microsoft Word Estimated Salary: $20 to $28 per hour based on qualifications.
nAt LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it:
for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
nWe strive to offer benefits that reward the whole you! nn employee wellness programs n flexibility for true work-life balancen holidays & paid time offn continuing education & career growth opportunities n company-wide support & resources to help you achieve your goalsnnTake your career to a new level of caring.
Apply today!Responsibilitiesn Verifies insurance eligibility and benefits of prospects/ referrals and determines LHC rate requirements as it relates to in or out of network coverage on a daily basis in an accurate and timely manner.
n Communicates patient benefits in a timely manner using the appropriate legacy system and associated software application as found in patient notes, tasks, workflow, email and or phone calls with our agencies.
n Documents and forwards patient deductible, out-of-pocket expense, life time maximum, home health or hospice days, and patient responsibility to agency in an accurate and timely manner.
n Reviews and replies to branch location's urgent requests in a timely and accurate manner.
n Initiates one time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures in a timely manner.
n Obtains all authorization as needed from payer for services ordered/requested in a timely manner.
n Documents specific details related to the authorization including effective and end dates using the appropriate legacy system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email.
n Serves as a liaison between the branch location and the payer on a regular basis.
n Coordinates and communicates with the branch location regarding any changes or updates from the payer in a timely manner.
n Manages work assignment to ensure all tasks and coordination notes are completed in a timely manner.
n Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner.
n Problem solves independently before referring issues to the Supervisor/Manager for resolution.
n Performs eligibility and or similar, comparable, or related duties as may be required or assigned.
nEducation and ExperienceFormal Educationnn High School Diploma or equivalentnnExperiencenn 1 yearn Insurance verification and authorization experience required.
n Revenue cycle experience desired.
nnSkill Requirementsnn Excellent oral and written communication skills.
n Excellent organizational and analytical skills.
n Independent thinker.
nnSkills Desirednn Basic PC skills including PC based applications (MS Word, Excel).
n Mathematical aptitude.
n Detail orientednCompany Overview LHC Group Inc Home Office a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide.
From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home.
Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home.
More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose:
It's all about helping people.
Equal Opportunity Employer - vets, disability.
Recommended Skills Analytical Communication Hospice Mathematics Microsoft Excel Microsoft Word Estimated Salary: $20 to $28 per hour based on qualifications.
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