Call Center/ Customer Service Rep (Hybrid role)
5.
0 Louisville, KY Louisville, KY Contract Contract Up to $15 an hour Up to $15 an hour 18 hours ago 18 hours ago 18 hours ago Position:
Call Center/ Customer Service Rep (Hybrid role) Location:
Louisville, KY Duration:
10 months
temp-to-hire!!! Note:
o This role is Hybrid.
Candidate may be called into the office as needed.
o The candidate should be able to work the following schedule:
Monday-Friday 11:
30am-8pm o Monday-Friday- no weekend schedule
Job Description:
Customer Service and Call Center experience Previous call center experience preferred.
Previous healthcare experience desired Excellent interpersonal communication skills Strong problem-solving skills Proficient with Microsoft Office Able to type 35 wpm or greater.
Job Duties and
Responsibilities:
Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.
Provide appropriate customer service and an effortless experience to the caller.
Provide accurate information to the caller.
Process refills and schedule shipments for patients or providers Resolve the callers' needs.
Provide appropriate follow-up and next steps for caller.
Follow RxCrossroads policies and procedures.
Ability to work a flexible work schedule.
Job Type:
Contract Pay:
Up to $15.
00 per hour Expected hours:
No less than 40 per week
Benefits:
Health insurance Work from home Schedule:
8 hour shift Day shift Monday to Friday Education:
High school or equivalent (Required)
Experience:
Customer service:
1 year (Required) Call center:
1 year (Required) Ability to Commute:
Louisville, KY 40219 (Required) Ability to Relocate:
Louisville, KY 40219:
Relocate before starting work (Required) Work Location:
Hybrid remote in Louisville, KY 40219 Job Duties and
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Louisville, KY Louisville, KY Contract Contract Up to $15 an hour Up to $15 an hour 18 hours ago 18 hours ago 18 hours ago Position:
Call Center/ Customer Service Rep (Hybrid role) Location:
Louisville, KY Duration:
10 months
temp-to-hire!!! Note:
o This role is Hybrid.
Candidate may be called into the office as needed.
o The candidate should be able to work the following schedule:
Monday-Friday 11:
30am-8pm o Monday-Friday- no weekend schedule
Job Description:
Customer Service and Call Center experience Previous call center experience preferred.
Previous healthcare experience desired Excellent interpersonal communication skills Strong problem-solving skills Proficient with Microsoft Office Able to type 35 wpm or greater.
Job Duties and
Responsibilities:
Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.
Provide appropriate customer service and an effortless experience to the caller.
Provide accurate information to the caller.
Process refills and schedule shipments for patients or providers Resolve the callers' needs.
Provide appropriate follow-up and next steps for caller.
Follow RxCrossroads policies and procedures.
Ability to work a flexible work schedule.
Job Type:
Contract Pay:
Up to $15.
00 per hour Expected hours:
No less than 40 per week
Benefits:
Health insurance Work from home Schedule:
8 hour shift Day shift Monday to Friday Education:
High school or equivalent (Required)
Experience:
Customer service:
1 year (Required) Call center:
1 year (Required) Ability to Commute:
Louisville, KY 40219 (Required) Ability to Relocate:
Louisville, KY 40219:
Relocate before starting work (Required) Work Location:
Hybrid remote in Louisville, KY 40219 Job Duties and
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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