401k Implementation Team Manager

Company Name:
Requisition #: 71022
Job Title: 401k Implementation Team Manager
Country: United States
State: Kentucky
City: Louisville
Employment Status: Full Time
Job Responsibilities:
At ADP we are driven by your success.We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Inspiring Innovationis a core value at ADP and in Retirement
we leverage robust technology and the expertise of our associates to provide world-class retirement services for companies of any size. To succeed, we invest in technologies, processes, programs and our people to continually improve the way we service and help our clients run their businesses. In 2011, ADP was named to Forbes list of the top 100 most innovative companies in the world.
Implementation at ADP.It's what makes a difference to our clients - over half a million worldwide and counting. With us, you combine your analytical and project management skills with your ability to simplify complex information - you help clients develop the skills and confidence to use our business management solutions with ease. You provide the expert training that makes our workforce solutions stand out in an increasingly competitive global marketplace.
Client Onboarding 401K Team Manager
This role is responsible for leading a team of Implementation Project Managers tasked with the implementation of new clients and conversion clients supporting the MA/SBS RS sales organization. Direct reports include 8-12 Implementation project managers. Reports are in the office and remote with alignment with the overseas team in India. In addition to understanding 401(k) administration, the teams must understand ERISA regulations relative to Sarbanes Oxley blackout notice requirements, ADP prototype documents and service models and ADP payroll platforms and DOL requirements.
Essential responsibilities:
Position requires continually measuring and communicating team performance against established goals providing guidance and course corrections if necessary, with the goal of driving continuous improvement in delivering services to the end client.
The position also includes ensuring up to date compliance guidelines for plan administration and plan document limitations. Complexity of plan implementations range from start up business with no assets to conversion cases that may include fund mapping requirements and non standard plan documents.
75% of all RS Implementations involve a registered financial advisor who is serviced on each deal as a second client.
The functions in these groups carry significant financial risk with a continuous focus on minimizing Errors and Omissions.
The strategic objectives are directly linked to increasing revenue to RS via:
-Reduction of No Start rate
-Speed to Start (New Starts)
-Speed to Migration (Conversion Plans)
-Speed to Approval
-Easy Onboarding Client Experience
Experience, Skills, Academic:
Minimum 3 years successful performance in the following experience and skills are required:
-Experience in a Process/Team Management Role or as a Team Lead
-Ability to manage workflow and assignments
-Experience with research and discussions with clients on escalated issues
-Direct client interface experience
-Excellent verbal and written communication skills
-Experience in HRIS, Payroll, Benefits related technologies and/or systems implementations
-Ability to work in a high volume environment with defined deadlines
-Proven track record on implementing change
The following qualifications are preferred:
-Bachelor's Degree in a Business concentration or related field
-Defined Contribution Plan Administration experience
-Client Implementation
About ADP:We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE Magazine, and recognized by Forbes as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
Job Category: Implementation
Area of Interest: Project Management
Locations: United States, Louisville, KY

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