Digital Pharmacy Consultant

Company Name:
## Description
Role: Digital Pharmacy Consultant
Assignment: Humana Pharmacy Solutions
Location: Louisville, KY
_Pharmacy: Partner with people who care_
Bring your unique talents and perspectives to Humana and help us bring better healthcare solutions to our members. At Humana, you'll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization. Humana's innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well-being of our members in mind. Our innovative Pharmacy Solutions offers a cost-effective, easy way for our members to receive their medications without waiting in line, and giving them back more time in their days to enjoy life. We're looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At Humana, you'll partner with people who care.
Assignment Capsule
As a Digital Pharmacy Consultant you will be accountable to provide an ongoing strategic view, direction and user experience of Pharmacy Digital properties, including mail-order pharmacy. This is a cross-functional position that requires the individual to work with project managers, implementation and promotional teams.
Partner in developing digital strategy for pharmacy experience across all devices
Assist with the development of digital strategies that drive improvements in utilization and sales conversion, translating to increases in customer acquisition, retention and up/cross-sales.
Lead the eCommerce program team in day to day initiatives overseeing on-site content, product promotions, email marketing, new functionality and analysis of analytics
Develop requirements from the digital strategy for implementation team to implement
Track and evaluate site user behavior; make recommendations to improve user experience and conversions
Responsible for increasing digital utilization
Assist in the development of overall promotional plan
Monitor industry trends and competitor web sites
Key Competencies
_Builds Trust_: You honor your word by doing what you say you are going to do.

_Customer Focus_: Connects meaningfully with customers to deliver an optimal customer experience.

_Collaborates_: Engages others by developing and strengthening networks and relationships.

_Executes for Results_: Effectively leverages resources to create exceptional outcomes. Determines the best course of action when facing ambiguity. Anticipates and constructively resolves barriers and constraints. Embraces change, applies new knowledge and reconfigures quickly to capitalize on opportunities.
_Accountability_:Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Employs focus, attention to detail, reliability, and appropriate prioritization to drive outcomes. Sees opportunities to contribute and takes the initiative to create solutions.
## Qualifications
Role Essentials
Candidates for this position must have the following skills:
Bachelor's degree required
3 years of experience in eCommerce and/or web development and strategies, including content development, creative design, QA testing and web analytics
Strong analytical, project management, problem-solving, verbal/written communication, leadership and multitasking skills.
Experience in organizing, planning and executing projects from conception through implementation
Knowledge of digital user experience best practices
Possess a solid understanding of operations, technology, communications and processes
Role Desirables
Master's Degree in Business Administration or a related field
Experience with pharmacy benefits and health benefits
Experience with SEO, SEM
Experience with identifying trending through data analysis
Reporting Relationships
You will report to a Manager. This role is under the leadership of the Director within Humana Pharmacy Solutions.
Additional Information
At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.
After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on what's happening around our organization in the changing world of healthcare.
Schedule: Full-time
Primary Location: US-KY-Louisville
Role: Pharmacy
Req ID: 120740
Work Environment Type: Office

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