Learning Program Manager

Company Name:
## Description
Role: Learning Program Manager
Assignment: Employer Group Sales Training
Location: Dallas, TX; Louisville, KY
Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Humana, we're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.
Assignment Capsule
Be a part of Humana's Learning area in support of operational excellence.
Humana is seeking a Learning Program Manager to develop, integrate, and align enterprise-wide learning processes and programs in order to drive strategic outcomes. Working with leaders and associates, the Learning Program Manager facilitates enterprise-wide culture change designed to optimize organizational performance and results by focusing on the alignment of an organization''s learning and performance processes, programs, systems, and people that are critical to success in the marketplace.
Responsibilities include governance, alignment, assurance, management, integration, optimization, tracking, finances, infrastructure, planning, and improvement.
Provide supervision of a project or multiple projects to achieve a corporate vision. They typically work as the head of a program office leading a team, and perform liaison activities with upper management and stakeholders.
Responsible for governance, which involves working with the over-arching structure, processes and procedures to accomplish objectives, which include metrics of success and deliverables. Alignment entails top-down vision, goals and objectives from business strategy flowing through to successful completion of projects for program objectives. Assurance includes checks and balances for compliance with standards and vision alignment. Management involves regular reviews for accountability and successful management of project, stakeholders and suppliers.
Infrastructure, which may include office, version control and technical program, entails resource allocation for successful completion of program objectives. Planning entails developing the plan to orchestrate projects, resources, timescales, monitoring and control. Improvement covers ongoing performance assessment, research and development of new capabilities, and systematically applying knowledge for program success.
Key Competencies
_Acts Strategically_ : Makes decisions and sets strategy based on the long-term vision, uses an enterprise-wide perspective to translate strategies into actions, inspires others to embrace and advance the strategy, and creates a clear view of the future state.
_Leads Change_ : Guides and energizes others, models adaptability, and inspires strong organizational performance through periods of transformation, ambiguity, and complexity.
_Collaborates_ : Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana''s overall success first.
_Customer Focus_ : Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.
## Qualifications
Role Essentials
Bachelor's Degree
Program Management experience within corporate learning environment
Prior experience working in a consumer centric company leading the learning function
Prior demonstrated capability leading teams
Progressive business and financial analytics experience with a focus on learning strategies and adult learning theories
Role Desirables
Master's Degree of Business Administration
Work experience in a health care and / or Insurance setting
Reporting Relationships
You will report to Director of Sales Training
Additional Information
At Humana, we're also committed to making the resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. We know your well-being is important to you, and it's important to us too. If you share our passion for helping people, we likely have the right place for you at Humana.
After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on what's happening around our organization in the changing world of healthcare.
Schedule: Full-time
Primary Location: US-KY-Louisville
Other Locations: US-Texas-Dallas
Role: Commercial Sales
Req ID: 119918
Work Environment Type: Office, Virtual/Work At Home

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