Collections Technician II Customer Service & Call Center - Louisville, KY at Geebo

Collections Technician II

Company Name:
American Red Cross
Position Type:
Full-time
Traveling Phlebotomist - COLLECTIONS TECH II
Status: Full Time
Hours: Variable schedule including evenings, weekends and holidays.
Rate: $11.15/hour
Are you looking to make a difference in the job you do?
From setting up the blood collection equipment at work sites, to putting a needle in a donor's arm, as a Phlebotomist with the American Red Cross you will work all aspects of blood drives at high schools, offices & churches throughout Louisville, KY and the surrounding areas. In your first three months on the job, we will provide you with comprehensive, paid training on all aspects of whole blood collection techniques and documentation requirements.
Key performance objectives include:
o Balance production, donor care & quality requirements to meet daily blood collection goals
o Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation
o Be detail oriented all day, every day to ensure that the blood you collect meets regulatory requirements and can be safely transfused
o
Stay flexible to work a highly variable schedule that includes early start times, late end times, and weekends & holidays to meet the needs of our blood drive sponsors and donors.
o Take care of your team members - show up for every shift and give 100% while you're here.
o Contribute to a friendly and fun environment for donors and co-workers alike - give them a reason to come back for more.
o Be a model of professionalism and compassion while serving as an ambassador to the public for the nation's largest not-for-profit blood banking organization
Once you establish yourself as a top performer, you will be able to: Have the potential to develop your career with the American Red Cross
o Demonstrate your leadership potential by becoming a go-to person for team supervisors, on the job trainers & new employees.
We offer excellent benefits including PTO, health/dental/vision insurance, 401(k).
If this sounds like the kind of challenge you've been waiting for; check out full job description & apply on-line:
As an Affirmative Action/Equal Opportunity Employer, well-qualified women, minorities, veterans and persons with disabilities are encouraged to apply.
Qualifications:
Qualifications
:
High school diploma or equivalent required. Medical assistant or phlebotomy training, documented satisfactory performance as Collections Technician I, or the equivalent experience is required. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required.
Essential Functions/Physical Requirements:
The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 35 pounds, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
Company Description:
At The American Red Cross, our humanitarian mission connects us to people and communities across the nation and around the world. We are committed to ensuring that our people, programs, and services reflect the diversity of the people and communities we serve. By joining the Red Cross, you will touch millions of lives every year and experience the greatness of the human spirit at its best. Our dedicated staff are crucial to the Red Cross and the delivery of our mission.Estimated Salary: $20 to $28 per hour based on qualifications.

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