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Quality Manager

Company Name:
Tennant Company
Quality Manager
Tracking Code
20062252
Job Description
Quality Manager
This is an exciting opportunity to have a significant impact on customer satisfaction and distribution process in a growing company!
Tennant is a $750 million global company and recognized leader in designing, manufacturing and marketing solutions that help create a cleaner, safer, healthier world. With a vision to become a global leader in chemical-free cleaning and other technologies, Tennant creates innovative solutions that are changing the way the world cleans. Tennant products include equipment used to maintain indoor and outdoor surfaces, as well as equipment parts, service, maintenance, and financing. Products are marketed under the Tennant , Nobles , Green Machines , Orbio and Alfa brands.
Job Posting:
The Quality Manager is an opportunity to define and implement Best-in-Class practices at Tennant's Louisville Distribution Center. This person will be responsible for process integrity, defining the scope of and implementing an inbound inspection process, and working with the Louisville team to drive a sustainable Continuous Improvement program and culture.
Define Louisville Distribution Center's inbound inspection needs and implement the process. This position will then be responsible for managing the inbound inspection team.
Work with Supplier Quality Engineers and Current Product Engineers to resolve product quality issues identified during the Receiving Inspection process.
Manage the Quality team, which is responsible for process integrity, as well as the Customer Service Team. This will involve identifying root causes for order accuracy and shipment quality issues related to DC process, and subsequently driving the process improvements required to achieve quality improvements.
Develop leading indicator metrics to gauge improved quality performance.
Implement sustainable Continuous Improvement program and culture within the Louisville Distribution Center. This will involve partnering closely with Lean Managers at other sites to ensure consistency with Tennant's overall Lean culture.
Required Skills
Required Skills:
5 years of experience working with Lean and Six Sigma programs
Bachelor degree in Operations Management, Engineering, or General Business
Ability to proactively identify root cause and implement sustainable solutions
Strong communication and interpersonal skills
Strong leadership skills and ability to drive sustainable process improvement
Self-motivated and adaptable to change
Experience with ERP systems (SAP a plus) and Microsoft Excel
Required Experience
5 years of experience working with Lean and Six Sigma programs
Bachelor degree in Operations Management, Engineering, or General Business
Job Location
Louisville, Kentucky, United States
Position Type
Full-Time/Regular

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