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Estee Lauder & Clinique Cosmetic Business Leader, Full Time

Company Name:
Macy's
Title: Macy''s Jefferson Mall, Louisville, KY: Estee Lauder & Clinique Cosmetic Business Leader, Full Time
Location: null
Other Locations: null
Overview:
As an Estee Lauder & Clinique Business Leader, you will be responsible for supervising the complete operations of the blended vendor lines to ensure a high level of productivity and customer satisfaction through extensive product knowledge and outstanding customer service.
This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.
Key Accountabilities:
Lead by example to create a positive selling environment through teamwork, so the counter meets or exceeds sales, customer service, and loyalty program standards set by the company.
Train, coach, motivate and develop a team of blended Lauder and Clinique beauty advisors to achieve their personal productivity and company goals and objectives.
Demonstrate commitment and ability to build customer relationships and loyalty through personal interaction and maintenance of a client file.
Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals.
Review and analyze business performance and opportunities based on sales results.
Regularly communicate with the Cosmetic Sales Manager, Account Coordinator, and District Merchant regarding stock needs, customer preferences, and special events.
Develop and implement business-driving events to achieve department goals.
Attend and actively participate in blended line vendor meetings, seminars, schools, and conference calls.
Perform other duties as needed.
Skills Summary:
Previous retail sales experience; cosmetic experience preferred
Excellent leadership, management, and organizational skills with an ability to maximize business-driving opportunities
Goal-driven, with an ability to multi-task
Ability to train, coach, and develop a team of associates
Strong interpersonal, organizational, and communication skills
Must enjoy working with people in a team environment
Flexible with scheduling and available to work retail hours
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.null

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