Freight Operations Manager

Company Name:
Con-way, Inc.
Title: Freight Operations Manager
Location: Kentucky-Louisville
Other Locations:
Company Overview:
Con-way Freight is the premier provider of reliable, regional, inter-regional and nationwide LTL service to customers large and small across our integrated, single North American network of LTL operating locations.
, Fortune Magazine named Con-way the "Most Admired Company" in the transportation and logistics industry. At Con-way, you will work alongside a top caliber management team that not only understands the transportation industry but the importance of utilizing and developing top talent. If you are looking to build a solid and long-lasting career where you will be recognized and rewarded for your hard work, look to Con-way. Apply today and find out why thousands of people have made Con-way their employer of choice!
Job Summary:
Strong leadership, management, and customer service are the heartbeat of our operations at Con-way. As a Freight Operations Manager, you will be responsible for the direction and management of the day-to-day operations of a service center, including the support of customer relationships, overseeing revenue, profit and cost controls and ensuring safety, service and quality measures. If you are someone who thrives on change, enjoys new challenges, and demonstrates problem-solving ability, this is the position for you. You will be looked to as a leader while providing direction to 10-30 team members depending on the size of the operation at hand. This position requires strong business and leadership skills in order to maximize the efficiency of one of our service centers.
Description of Essential Job Functions:
Available to work a variety of shifts, including days, evenings, nights and weekends.
Managing the efficiency and effectiveness of the delivery service that is provided to our business customers.
Guiding the complete day-to-day operations of the service center.
Supporting positive internal and external customer relationships.
Overseeing revenue, profit and cost controls.
Ensuring that the facility and its team members are operating to optimize safety, service and quality measures.
Ensuring proper staffing, utilization and management of personnel.
Supervise all personnel working at the facility.
Standing and walking on non-climate controlled loading dock area for several hours at a time.
Prompt, daily attendance at assigned work location.
Perform other duties as assigned.
BS/BA degree (equivalent military or other work experience may substitute).
Minimum of 5 years LTL freight management and/or service center/sales management experience.
Excellent management, leadership and communication skills are required.
Proficient with Microsoft Office Suite (Excel, Word and Outlook).
Knowledge of the less-than-truckload industry, hazardous materials regulations, and OSHA and Department of Transportation rules and regulations.
Ability to balance multiple tasks while positively motivating, coaching and communicating clear instructions to others.
"We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status."

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