Divisional Director of Life Guidance / Memory Care - Atria Senior Living
Overview
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 180 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 13,500 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world. To learn more about Atria, or to find an Atria community near you, please visit www.atriaseniorliving.com.
Atria is an equal opportunity employer. Atria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other classification protected by applicable law. Atria also does not condone or tolerate an atmosphere of intimidation or harassment based on these protected classifications. We require the cooperation of all employees in maintaining a discrimination-free and harassment-free work environment.
Responsibilities
The Divisional Director of Life Guidance Operations provides sales support and other comprehensive Life Guidance support to a set of assigned communities and teams. This individual ensures quality care and services are provided to Life Guidance residents with respect to maintenance, housekeeping, culinary, care, and programming/activities.
Evaluate sales and community operations of the entire Life Guidance Neighborhood including maintenance, housekeeping, first impressions, culinary, care, staffing, and programming/activities.
Plan, develop, and evaluate resident programs with an emphasis on the Best Friends approach.
Optimize all programming opportunities while also maintaining positive teamwork and results between Engage Life and Life Guidance teams.
Assist in the training of new Life Guidance staff in all functional areas of the Neighborhood.
Ensure that all assigned communities follow Atria's Life Guidance policies and practices related to all functional areas.
Ensure that all assigned communities meet the program standards of Atria's Life Guidance Program in all functional areas.
Set community goals in partnership with Operations, including program development.
Coach and mentor community Life Guidance staff in assigned communities to ensure the below items are being met:
A well-rounded calendar of events (both structured, and un-structured) is being created and administered that is filled with a variety of programs, events, and activities which are person-centered and reflect the eight dimensions of engagement.
Neighborhood is safe and secure and everything is in good operating order.
Neighborhood is kept clean, neat, and offers a good first impression.
There is a positive dining and snack experience that meets the nutritional needs of the residents with exceptional service.
Appropriate care is provided to the residents, medication is being appropriately managed (if applicable) and documentation is accurately maintained.
Assist in building an active and healthy aging program that impacts the quality of residents' lives, allowing them to maintain their highest level of independence.
Provide support and accountability for Employee Satisfaction, Customer Satisfaction, Life Guidance Quality Enhancement, and sales results for all assigned communities.
Partner with Regional Sales Managers and Community Sales Directors to effectively market Life Guidance to meet or exceed census goals.
May perform other duties as needed and/or assigned.
Qualifications
Bachelor's degree (B.A.) in gerontology, behavioral health, social work, recreation, fitness or related field. Master's degree preferred.
Dementia certification preferred.
At least four (4) years of leadership experience with Memory Care / Dementia. Past experience programming for independent, assisted living, and dementia care is a must.
Knowledge of and experience in the maintenance, housekeeping, nutritional, and care needs of seniors in a Memory/Dementia environment.
Multi-site and supervisory experience with program planning.
Experience rolling out, training, and implementing new programs.
Strong computer skills.
Compelling presentation and training skills.
Must be organized, deadline and results orientated, creative and enterprising, and have strong sales skills.
Will be required to travel 95% - 100% of time on behalf of Company. Travel time is subject to change based on business needs.
Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle). Able to drive a car, light truck, or van.
Must possess a valid driver's license.
Must satisfactorily meet and be in compliance with Atria Motor Vehicle Policy standards.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 180 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 13,500 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world. To learn more about Atria, or to find an Atria community near you, please visit www.atriaseniorliving.com.
Atria is an equal opportunity employer. Atria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other classification protected by applicable law. Atria also does not condone or tolerate an atmosphere of intimidation or harassment based on these protected classifications. We require the cooperation of all employees in maintaining a discrimination-free and harassment-free work environment.
Responsibilities
The Divisional Director of Life Guidance Operations provides sales support and other comprehensive Life Guidance support to a set of assigned communities and teams. This individual ensures quality care and services are provided to Life Guidance residents with respect to maintenance, housekeeping, culinary, care, and programming/activities.
Evaluate sales and community operations of the entire Life Guidance Neighborhood including maintenance, housekeeping, first impressions, culinary, care, staffing, and programming/activities.
Plan, develop, and evaluate resident programs with an emphasis on the Best Friends approach.
Optimize all programming opportunities while also maintaining positive teamwork and results between Engage Life and Life Guidance teams.
Assist in the training of new Life Guidance staff in all functional areas of the Neighborhood.
Ensure that all assigned communities follow Atria's Life Guidance policies and practices related to all functional areas.
Ensure that all assigned communities meet the program standards of Atria's Life Guidance Program in all functional areas.
Set community goals in partnership with Operations, including program development.
Coach and mentor community Life Guidance staff in assigned communities to ensure the below items are being met:
A well-rounded calendar of events (both structured, and un-structured) is being created and administered that is filled with a variety of programs, events, and activities which are person-centered and reflect the eight dimensions of engagement.
Neighborhood is safe and secure and everything is in good operating order.
Neighborhood is kept clean, neat, and offers a good first impression.
There is a positive dining and snack experience that meets the nutritional needs of the residents with exceptional service.
Appropriate care is provided to the residents, medication is being appropriately managed (if applicable) and documentation is accurately maintained.
Assist in building an active and healthy aging program that impacts the quality of residents' lives, allowing them to maintain their highest level of independence.
Provide support and accountability for Employee Satisfaction, Customer Satisfaction, Life Guidance Quality Enhancement, and sales results for all assigned communities.
Partner with Regional Sales Managers and Community Sales Directors to effectively market Life Guidance to meet or exceed census goals.
May perform other duties as needed and/or assigned.
Qualifications
Bachelor's degree (B.A.) in gerontology, behavioral health, social work, recreation, fitness or related field. Master's degree preferred.
Dementia certification preferred.
At least four (4) years of leadership experience with Memory Care / Dementia. Past experience programming for independent, assisted living, and dementia care is a must.
Knowledge of and experience in the maintenance, housekeeping, nutritional, and care needs of seniors in a Memory/Dementia environment.
Multi-site and supervisory experience with program planning.
Experience rolling out, training, and implementing new programs.
Strong computer skills.
Compelling presentation and training skills.
Must be organized, deadline and results orientated, creative and enterprising, and have strong sales skills.
Will be required to travel 95% - 100% of time on behalf of Company. Travel time is subject to change based on business needs.
Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle). Able to drive a car, light truck, or van.
Must possess a valid driver's license.
Must satisfactorily meet and be in compliance with Atria Motor Vehicle Policy standards.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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