Assistant General Manager
OVERVIEW
The AGM is responsible for working directly with the General Manager and client to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans and operating and capital budgets. Once developed, the AGM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team (e.g. leasing specialists, vendors, contractors, and building employees).
The AGM is responsible for the management, supervision, and professional development of the Property Administrator and ensuring 100% compliance with Jones Lang LaSalle IPMP process. Additionally, the AGM is responsible for representing JLL in the local and regional business and real estate community in order to promote JLL's reputation and capabilities to prospective tenants and clients.
ESSENTIAL FUNCTIONS
ADMINISTRATIVE
Assists with the preparation and review the annual jurisdictional forms and filings as required. (i.e. Income & Expense, Real Estate Tax payments, Property Tax fillings, Baseball tax, etc
Supports Leasing Specialist in the preparation of lease and/or rental agreements and is responsible for lease administration process. Maintains intimate knowledge of lease agreements and ensures compliance from accounting and Ops perspective
Reviews and approves purchases of supplies and equipment in accordance with client budgets and established parameters.
Prepares annual submissions for review by the General Manager for the JLL Property Awards Program and industry awards (e.g., BOMA TOBY award.)
Responsible for compliance with development, revision and implementation of property manuals and on-line systems.
FINANCIAL
Works with Client Accounting Services (CAS) to manage the accounting process fully and directs on-site bookkeeping functions and collection process. Oversees the development and revision of written accounting procedures for the office.
Prepares and reviews financial documents pertaining to all building operations.
Assists with the preparation of the final budget documentation (i.e., explanatory notes.) Plans and administers budget for the office building(s).
OPERATIONS
Creates and reports out regularly on the asset management plan.
Inspects facilities and equipment to determine extent of service and equipment required. Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings.
Arranges for alterations to, or maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement.
Draft contracts within 24-48 hours, conduct follow-up with vendor for return of contract in a timely manner. Pulling together mandated contract package documents for review and signature by GM. Forward and track as needed for communication and compliance.
Competitively bids and prepares all service contracts to assure high quality and cost effective services. Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to Vice President for execution.
Work with Operating Engineer/Chief Engineer to ensure that emergency evacuation procedures are in place and life safety systems are operating effectively and that 4-Sight is kept updated on a regular basis.
CLIENT SERVICE
Maintains role as primary/secondary contact for tenants relative to tenant service requests. Proactively meets with tenant representatives on scheduled basis. Communicates regularly with the Property Administrator, providing necessary support and information to this primary tenant contact.
Inspects all properties on a regular basis to ensure building operations are performing according to Jones Lang LaSalle standards and procedures.
Overseas, communication and management the tenant move-in/move-out process to minimize disruption to established tenants.
MANAGEMENT
Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement. Submits hiring recommendations to General Manager for approval.
Manages the development, of the Property Administrator and the Quality Tenant Service (QTS) program. In addition, oversees the implementation of the QTS program at assigned buildings.
Oversees the Property Administrator in the preparation of office equipment leases and maintenance agreements.
Directly supervises employees reporting to the assigned buildings. Carries out supervisory responsibilities in accordance with the policies enumerated within the JLL Personnel Handbook and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Knows, understands and sets an example relative to the policies within the JLL Personnel Handbook.
EDUCATION AND EXPERIENCE
Associate or bachelor's degree required, Finance or Accounting degree preferred
Advanced degree a plus
Minimum of three (3) years of commercial real estate or property management experience
CERTIFICATIONS AND LICENSES
Real estate license strongly recommended and may be required in some states.
LEED AP or GA accreditation preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to read, analyze, and interpret legal documents (lease documents, claims of lien, etc.), general business periodicals, professional journals, technical procedures, or government regulations.
Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proration's, percentages, basic calculation of measurement of rent, parking fees, and late fees.
Proficient knowledge of Microsoft Office/Suite, and any other software program or piece of technology identified as standard for Jones Lang LaSalle or requested by the Client.
Capable of managing construction projects such as tenant improvements, restroom renovations and major repair and maintenance projects, etc.
WORKING REQUIREMENTS AND ENVIRONMENT
Is regularly required to sit for long periods of time.
The employee frequently is required to stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl.
Reading Video Display Terminals, order forms and other written documents.
Lifting a minimum of thirty-five (35) pounds.
Using and accessing stairwells during emergencies.
Using keyboards for typing and computer input.
Hearing, speaking and answering the office telephone system.
Start a lasting career with JLL today!
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
The AGM is responsible for working directly with the General Manager and client to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans and operating and capital budgets. Once developed, the AGM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team (e.g. leasing specialists, vendors, contractors, and building employees).
The AGM is responsible for the management, supervision, and professional development of the Property Administrator and ensuring 100% compliance with Jones Lang LaSalle IPMP process. Additionally, the AGM is responsible for representing JLL in the local and regional business and real estate community in order to promote JLL's reputation and capabilities to prospective tenants and clients.
ESSENTIAL FUNCTIONS
ADMINISTRATIVE
Assists with the preparation and review the annual jurisdictional forms and filings as required. (i.e. Income & Expense, Real Estate Tax payments, Property Tax fillings, Baseball tax, etc
Supports Leasing Specialist in the preparation of lease and/or rental agreements and is responsible for lease administration process. Maintains intimate knowledge of lease agreements and ensures compliance from accounting and Ops perspective
Reviews and approves purchases of supplies and equipment in accordance with client budgets and established parameters.
Prepares annual submissions for review by the General Manager for the JLL Property Awards Program and industry awards (e.g., BOMA TOBY award.)
Responsible for compliance with development, revision and implementation of property manuals and on-line systems.
FINANCIAL
Works with Client Accounting Services (CAS) to manage the accounting process fully and directs on-site bookkeeping functions and collection process. Oversees the development and revision of written accounting procedures for the office.
Prepares and reviews financial documents pertaining to all building operations.
Assists with the preparation of the final budget documentation (i.e., explanatory notes.) Plans and administers budget for the office building(s).
OPERATIONS
Creates and reports out regularly on the asset management plan.
Inspects facilities and equipment to determine extent of service and equipment required. Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings.
Arranges for alterations to, or maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement.
Draft contracts within 24-48 hours, conduct follow-up with vendor for return of contract in a timely manner. Pulling together mandated contract package documents for review and signature by GM. Forward and track as needed for communication and compliance.
Competitively bids and prepares all service contracts to assure high quality and cost effective services. Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to Vice President for execution.
Work with Operating Engineer/Chief Engineer to ensure that emergency evacuation procedures are in place and life safety systems are operating effectively and that 4-Sight is kept updated on a regular basis.
CLIENT SERVICE
Maintains role as primary/secondary contact for tenants relative to tenant service requests. Proactively meets with tenant representatives on scheduled basis. Communicates regularly with the Property Administrator, providing necessary support and information to this primary tenant contact.
Inspects all properties on a regular basis to ensure building operations are performing according to Jones Lang LaSalle standards and procedures.
Overseas, communication and management the tenant move-in/move-out process to minimize disruption to established tenants.
MANAGEMENT
Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement. Submits hiring recommendations to General Manager for approval.
Manages the development, of the Property Administrator and the Quality Tenant Service (QTS) program. In addition, oversees the implementation of the QTS program at assigned buildings.
Oversees the Property Administrator in the preparation of office equipment leases and maintenance agreements.
Directly supervises employees reporting to the assigned buildings. Carries out supervisory responsibilities in accordance with the policies enumerated within the JLL Personnel Handbook and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Knows, understands and sets an example relative to the policies within the JLL Personnel Handbook.
EDUCATION AND EXPERIENCE
Associate or bachelor's degree required, Finance or Accounting degree preferred
Advanced degree a plus
Minimum of three (3) years of commercial real estate or property management experience
CERTIFICATIONS AND LICENSES
Real estate license strongly recommended and may be required in some states.
LEED AP or GA accreditation preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to read, analyze, and interpret legal documents (lease documents, claims of lien, etc.), general business periodicals, professional journals, technical procedures, or government regulations.
Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proration's, percentages, basic calculation of measurement of rent, parking fees, and late fees.
Proficient knowledge of Microsoft Office/Suite, and any other software program or piece of technology identified as standard for Jones Lang LaSalle or requested by the Client.
Capable of managing construction projects such as tenant improvements, restroom renovations and major repair and maintenance projects, etc.
WORKING REQUIREMENTS AND ENVIRONMENT
Is regularly required to sit for long periods of time.
The employee frequently is required to stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl.
Reading Video Display Terminals, order forms and other written documents.
Lifting a minimum of thirty-five (35) pounds.
Using and accessing stairwells during emergencies.
Using keyboards for typing and computer input.
Hearing, speaking and answering the office telephone system.
Start a lasting career with JLL today!
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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