Secretary (OA)
As Secretary, the incumbent provides a comprehensive range of secretarial, patient representative and administrative/coordinative duties to include, but not limited to:
Interacts with a wide variety of individuals from various areas and disciplines on many levels (e.g. Directors, supervisors, co-workers, maintenance staff, etc.). Maintains a calm and objective demeanor when dealing with difficult patients and/or family members. Coordinating the secretarial/clerical activities of the office. Comprehends written material and initiates proper action. Makes adjustments in work procedures and schedule to accommodate unexpected change. Provides guidance or assistance regarding policies or procedures. Transcribing meeting minutes from recording equipment and finalize in proper typed format. Proofread and edit correspondence for correct grammar, content, and format. Compose and prepare correspondence and reports of a medical or technical nature. Develop spreadsheets for tracking information. Schedules patient appointments. Maintains time and attendance records. Operate a variety of computer programs (Word, Excel, Access, Power Point), printers, and disk drives to complete tasks, organize files, etc. Keep an accurate account of expenditures for service/office fund control points. Work Schedule:
Full-time, Monday-Friday 8:
00 am-4:
30 pm Virtual:
This is not a virtual position. Position Description/PD#:
Secretary (OA)/PD015240 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not require To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. All employees must:
Show a commitment to VHA:
Applicants should demonstrate interest in a rewarding career working for VHA Provide Excellent Customer Service:
Meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information per established policies and procedures- handles conflict and problems in dealing with the customer constructively and appropriately. Must be able to accept criticism and maintain a calm demeanor in stressful situations. Demonstrate Communication Skills and Leadership Qualities:
Candidates must have a talent for communication and demonstrate potential for leadership. These qualities are essential for positions employed at VHA facilities. Typing Requirement:
A qualified typist is required for Office Automation (OA) positions. You must be able to type at least 40 words per minute (wpm). You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
utilizing a variety of office automation software; maintain a calm and objective demeanor when dealing with difficult patients and/or family members; interpret and explain office policies and procedures to other staff members and the public; coordinate the clerical activities of the office; coordinate the referral/resolution process; knowledge of medical terminology; uses a high degree of oral and written communication skills to interact with a wide variety of contacts; makes work process decisions based upon analysis, phases or issues involved in each assignment; and, efficiently completes work by providing timely follow through. OR Education:
As a general rule, education is NOT creditable above GS-5 for most positions (this is a GS-6 position) covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the secretarial position. You will be rated on the following Competencies for this position:
Customer Service Administration and Management Computer Skills Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary and performed in an office setting; however, some walking, standing, bending, and carrying of light objects will be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Interacts with a wide variety of individuals from various areas and disciplines on many levels (e.g. Directors, supervisors, co-workers, maintenance staff, etc.). Maintains a calm and objective demeanor when dealing with difficult patients and/or family members. Coordinating the secretarial/clerical activities of the office. Comprehends written material and initiates proper action. Makes adjustments in work procedures and schedule to accommodate unexpected change. Provides guidance or assistance regarding policies or procedures. Transcribing meeting minutes from recording equipment and finalize in proper typed format. Proofread and edit correspondence for correct grammar, content, and format. Compose and prepare correspondence and reports of a medical or technical nature. Develop spreadsheets for tracking information. Schedules patient appointments. Maintains time and attendance records. Operate a variety of computer programs (Word, Excel, Access, Power Point), printers, and disk drives to complete tasks, organize files, etc. Keep an accurate account of expenditures for service/office fund control points. Work Schedule:
Full-time, Monday-Friday 8:
00 am-4:
30 pm Virtual:
This is not a virtual position. Position Description/PD#:
Secretary (OA)/PD015240 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not require To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. All employees must:
Show a commitment to VHA:
Applicants should demonstrate interest in a rewarding career working for VHA Provide Excellent Customer Service:
Meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information per established policies and procedures- handles conflict and problems in dealing with the customer constructively and appropriately. Must be able to accept criticism and maintain a calm demeanor in stressful situations. Demonstrate Communication Skills and Leadership Qualities:
Candidates must have a talent for communication and demonstrate potential for leadership. These qualities are essential for positions employed at VHA facilities. Typing Requirement:
A qualified typist is required for Office Automation (OA) positions. You must be able to type at least 40 words per minute (wpm). You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
utilizing a variety of office automation software; maintain a calm and objective demeanor when dealing with difficult patients and/or family members; interpret and explain office policies and procedures to other staff members and the public; coordinate the clerical activities of the office; coordinate the referral/resolution process; knowledge of medical terminology; uses a high degree of oral and written communication skills to interact with a wide variety of contacts; makes work process decisions based upon analysis, phases or issues involved in each assignment; and, efficiently completes work by providing timely follow through. OR Education:
As a general rule, education is NOT creditable above GS-5 for most positions (this is a GS-6 position) covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the secretarial position. You will be rated on the following Competencies for this position:
Customer Service Administration and Management Computer Skills Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary and performed in an office setting; however, some walking, standing, bending, and carrying of light objects will be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0318 Secretary - Salary Range:
$38,921 to $50,598 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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