Desk Coordinator
Company Description Monro, Inc.
Monro, Inc.
is one of the nation's largest auto service companies and major tire retailer.
We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO).
The Monro family of brands includes some the most recognizable names in the industry--Monro Auto Service and Tire Centers, Mr.
Tire, Tire Choice, amongst many more regional chains.
Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders.
At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience.
In fact, we're currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.
Destination Monro - Your Career is Here!Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs.
We're looking for motivated individuals at every stage in their career who share our vision.
Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York.
If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro.
Contact us to learn more.
Destination Monro! - Your career is here.
Job Description The Front Desk Coordinatoroperates a multiline telephone system to answer incoming calls, responding to customer inquiries and directing callers to appropriate personnel.
This position also provides administrative assistance regarding the processing, reporting and tracking of product orders.
Essential Functions:
Answer incoming calls and retrieve messages from voicemail directing to appropriate personnelTake and process phone and web product orders from Wholesale customers and Company owned storesPrepare pick schedules and reconcile shipments; update warehouse computer records for product movements and provide basic reportingReceive paperwork from drivers and reconciles customer payments to delivery paperworkPerform other clerical duties as needed, such as filing, photocopying, and collatingPerform other duties as assigned and required by your direct supervisorManagement Responsibility:
The Front Desk Coordinator is an individual contributor to the team and operates under the general direction of the Distribution Center Store Manager.
Qualifications Education and
Experience:
High School Diploma or equivalent and a minimum of three months clerical office experience, or the equivalent combination of education and experience.
Knowledge & Skills:
Strong verbal and written communication skillsBasic math skillsExcellent organizational skills with the ability to manage multiple priorities and change focus quickly to meet business needsAbility to take initiative in identifying problems, collecting data, and establishing facts in order to produce practical decisions and solutionsAbility to interpret and execute instructions furnished in written, oral, and diagram formatsStrong customer service skillsWorking knowledge of Microsoft Office applicationsWork Environment & Physical Requirements:
This job operates in an office environment with exposure to a warehouse environment.
The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust.
Ability to work rotational Saturdays and holidays.
This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines.
Additional Information BenefitsHealth InsuranceDental Insurance401K Retirement Plan with Company MatchPaid vacationPaid HolidaysCareer DevelopmentEmployee DiscountsYour next Destination!Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities.
You will receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers you to advance to the next level of Automotive Professional.
Monro, Inc.
is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard torace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary:
$11.
47 - $20.
20.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monro, Inc.
is one of the nation's largest auto service companies and major tire retailer.
We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO).
The Monro family of brands includes some the most recognizable names in the industry--Monro Auto Service and Tire Centers, Mr.
Tire, Tire Choice, amongst many more regional chains.
Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders.
At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience.
In fact, we're currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.
Destination Monro - Your Career is Here!Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs.
We're looking for motivated individuals at every stage in their career who share our vision.
Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York.
If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro.
Contact us to learn more.
Destination Monro! - Your career is here.
Job Description The Front Desk Coordinatoroperates a multiline telephone system to answer incoming calls, responding to customer inquiries and directing callers to appropriate personnel.
This position also provides administrative assistance regarding the processing, reporting and tracking of product orders.
Essential Functions:
Answer incoming calls and retrieve messages from voicemail directing to appropriate personnelTake and process phone and web product orders from Wholesale customers and Company owned storesPrepare pick schedules and reconcile shipments; update warehouse computer records for product movements and provide basic reportingReceive paperwork from drivers and reconciles customer payments to delivery paperworkPerform other clerical duties as needed, such as filing, photocopying, and collatingPerform other duties as assigned and required by your direct supervisorManagement Responsibility:
The Front Desk Coordinator is an individual contributor to the team and operates under the general direction of the Distribution Center Store Manager.
Qualifications Education and
Experience:
High School Diploma or equivalent and a minimum of three months clerical office experience, or the equivalent combination of education and experience.
Knowledge & Skills:
Strong verbal and written communication skillsBasic math skillsExcellent organizational skills with the ability to manage multiple priorities and change focus quickly to meet business needsAbility to take initiative in identifying problems, collecting data, and establishing facts in order to produce practical decisions and solutionsAbility to interpret and execute instructions furnished in written, oral, and diagram formatsStrong customer service skillsWorking knowledge of Microsoft Office applicationsWork Environment & Physical Requirements:
This job operates in an office environment with exposure to a warehouse environment.
The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust.
Ability to work rotational Saturdays and holidays.
This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines.
Additional Information BenefitsHealth InsuranceDental Insurance401K Retirement Plan with Company MatchPaid vacationPaid HolidaysCareer DevelopmentEmployee DiscountsYour next Destination!Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities.
You will receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers you to advance to the next level of Automotive Professional.
Monro, Inc.
is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard torace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary:
$11.
47 - $20.
20.
Estimated Salary: $20 to $28 per hour based on qualifications.
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